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College Website Procedures
The college website (www.beloit.edu) uses LiveWhale as its content management system and is overseen by Communication & Marketing web staff.
Within LiveWhale, there are actions that general editors cannot generally take that will require the help of web staff. The following are actions that require web staff assistance and the procedures surrounding them.
Groups will only be made for institutional departments, offices, and programs, as well as any utility groups. Other groups should consult with web staff about representation on the institutional website or through other resources.
- The person interested should develop a plan including the intent for the new group as well as its primary maintainers and initial editor(s).
- The person interested should then submit the plan to web staff who will consult and evaluate the need for a new group.
- If deemed to have merit, the person interested will be expected to write and submit initial page content. Pages will not be made without initial content.
- If the group or site in question is for a new academic department, the group will only be made when it is confirmed by the Registrar to be a current, approved, and active curricular offering. Content from the Registrar, including courses and requirements, are also required before the group’s pages are made live.
Employee Editor
- The potential editor or the group’s primary maintainer should request an editor account from web staff.
- Employee editors are given full editor permissions.
Student Editor
- If the potential editor is a student, their supervisor should make the request for an editor account.
- Student editors are given full editor permissions excluding publishing to allow supervisors to review work.
- Supervisors can ask web staff to grant their student workers publish permissions.
A group’s primary maintainer or the editor should contact web staff immediately when an editor should no longer have access. For example, when students complete a work study job, or when employees change positions.
Web staff will change the editor’s access according to the situation.
If the removal of an editor would leave a group without any editors, a new editor should be identified at the same time to ensure continuity.
The group’s primary maintainer should contact web staff with the request to have access to an additional group or pages.
If an editor makes the request, the group’s primary maintainer will be consulted to confirm that access should be given.
- The group’s primary maintainer should consult with web staff to evaluate the need for the page.
- If deemed to have merit, the person interested will be expected to write and submit initial page content. Pages will not be made without initial content.
- Web staff will take initial page content, create the new page, and make it live.
- Further edits would then be handled by the group’s editors.
The group’s primary maintainer should contact the web staff with the request.
Web staff will make the necessary changes, including redirects to ensure a consistent experience for users.
The global set of common widgets should address most content needs.
If a new widget is needed, or if the functionality of an existing widget needs to be altered to meet a unique need, the group’s primary maintainer should consult with web staff.
In rare circumstances, highly trained editors with special needs may be granted additional permissions, e.g. to add pages, change navigation, make widgets, etc.
Additional permissions will require consultation with and approval by web staff
Other Inquiries
- If an editor isn’t sure how to do something, they should first consult the online training materials. If the answer isn’t available in those materials, the editor should consult with web staff.
- If the task is something that a general editor can do, it is expected that one of the group’s editors will do it. Web staff will explain how to do the task, or at most work through the immediate task with an editor as an example.
- If the task is something that a general editor cannot do, such as the items in the list above, web staff will assist with the task directly.
- If the task is something that requires development work, then web staff will evaluate the need, attempt to identify an ideal approach, and may pursue it as a project.